Shipping policy
Shipping Policy
Shipping Information
We currently ship to most countries worldwide.
Processing Time:
1–3 business days
Shipping Time:
7–15 business days
Shipping times are estimates and may vary due to customs, weather, holidays, or carrier delays.
Order Tracking
Tracking information will be emailed once your order ships.
Please allow up to 72 hours for tracking updates.
Incorrect Address
Customers are responsible for entering the correct shipping address.
ButterSquish™ is not responsible for orders shipped to incorrectly entered addresses.
Customs & Duties
International orders may be subject to import duties or taxes determined by the destination country.
These fees are the customer's responsibility.
Delivery Delays
We are not responsible for delays caused by:
- Customs inspections
- Weather
- Postal disruptions
- Carrier delays
- Peak holiday seasons
Missing Packages
If your package is delayed beyond 30 days, please contact us so we can investigate.